Frequently Asked Questions

When shopping for air duct cleaning services, it’s natural to have many questions, especially if it’s your first time. To help you make an informed decision, consider asking the following key questions. These topics will provide you with valuable insights and set your expectations for a reputable company.

  • When to Consider Air Duct Cleaning

    • Visible Mold Growth: If you see substantial mold growth inside the ducts or on other components of your heating and cooling system.
    • Infestation: If your ducts are infested with vermin like rodents or insects.
    • Excessive Dust and Debris: If your ducts are clogged with excessive amounts of dust and debris, or if particles are being released into your home from the supply registers.
  • General Considerations

    • Health Concerns: If family members are experiencing unexplained illnesses, especially allergies or asthma, cleaning the air ducts might provide some relief.
    • Routine Cleaning: While air ducts will get dirty over time and should occasionally be cleaned, the benefits of periodic duct cleaning are warranted.
  • Potential Risks

    • Improper Cleaning: If the service provider does not follow proper procedures, duct cleaning can cause indoor air problems. An inadequate vacuum collection system can release more dust and contaminants than if you left the ducts alone.
    • Damage to Ducts: A careless or inadequately trained service provider can damage your ducts or heating and cooling system, potentially increasing your heating and air conditioning costs or necessitating costly repairs.
  • Maintenance Tips

    • Dusty Return Registers: It is normal for return registers to get dusty. This does not necessarily indicate heavy deposits of dust or debris in your air ducts. The registers can be easily vacuumed or removed and cleaned.
    • Replace Air Filters: Replace your HVAC filter every 1 - 3 months, depending on the type of filter and your household conditions (e.g., pets, allergies).
    • Vacuum and Dust Regularly: Vacuum your home and dust surface to reduce the amount of dust and debris that can enter your ductwork.
  • Additional Considerations

    • Energy Efficiency: Clean ducts can potentially improve the efficiency of your heating and cooling system, leading to lower energy bills.
    • Air Quality: Regular cleaning can help maintain better indoor air quality, which is especially important if you have pets, smokers, or live in an area with high pollution.
    • Professional Assessment: Consider having a professional assess your ducts to determine if cleaning is necessary. They can provide insights based on the specific conditions of your home.
    • DIY vs. Professional Cleaning: While some minor cleaning tasks can be done by homeowners, thorough duct cleaning should be performed by professionals with the right equipment and expertise.
  • Common Contaminants Found in Air Ducts

    • Dust and Dirt: Everyday household dust and dirt can accumulate.
    • Mold and Mildew: Moisture can lead to mold and mildew growth.
    • Bacteria and Viruses: These can thrive in the damp, dark environment of ducts.
    • Pollen: Pollen from outside can settle in the ducts.
    • Pet Dander: Pet hair and dander can build up, especially if you have pets.
    • Dust Mites: These tiny creatures feed on dead skin cells and can be found in dust.
    • Insects and Rodents: Insects, rodents, and their droppings can sometimes be found.
    • Construction Debris: Items like sheetrock, wood, and concrete dust, as well as sawdust, can be left behind from construction.
    • Miscellaneous Items: Occasionally, items like coffee cups and soda cans can end up in ducts.

    These contaminants can affect indoor air quality and the efficiency of your HVAC system, so regular maintenance and cleaning are important. If you have any more questions or need further assistance, give Hygienic Air a call!

  • How Cleaning Your Air Ducts Can Help with Allergy and Asthma Relief

    Cleaning your air ducts can significantly help with allergy and asthma relief. By removing allergens like dust, pollen, mold spores, and pet dander from your ductwork, you can greatly improve the indoor air quality in your home. This reduction in airborne contaminants can lessen the frequency and severity of allergy and asthma symptoms, as these irritants are no longer being circulated throughout your living space.


    Regular air duct cleaning also helps eliminate odors caused by mold, mildew, and other sources, contributing to a healthier indoor environment. Many people notice an improvement in their symptoms after having their air ducts cleaned, and some doctors even recommend it for patients with severe allergies or asthma.

  • How Cleaning Your Air Ducts Can Save You Money

    Cleaning your air ducts can lead to significant savings by enhancing the efficiency of your heating and air conditioning system. When your system is clean, it doesn't have to work as hard to maintain a comfortable temperature in your home. According to the EPA, even a small buildup of dirt-just 0.042 inches-can reduce furnace efficiency by up to 21%. Dust that remains in your system can accumulate on the fan blades of the blower motor, the coil, and inside the ductwork, reducing airflow by up to 40%. This inefficiency results in higher energy costs for you.

  • How Cleaning Air Ducts Can Simplify Your Housework

    Cleaning your air ducts can make housework easier by reducing the dust that accumulates on surfaces like furniture, range hoods, and ceiling fans. Dust is composed of various particles such as dirt, pollen, fibers, mold spores, and hair, many of which are small enough to pass through your filter and recirculate in your home. By cleaning your ductwork, you remove these contaminants, leading to a cleaner home environment and potentially alleviating allergy symptoms.

  • Do You Remove the Vent Covers?

    Yes, our technicians will remove the vent covers, provided it can be done without causing any damage to your home. We understand that some vent covers may be heavily painted, wallpapered, or sealed with silicone around the edges. In such cases, we take extra care to avoid any potential damage to the covers or walls. Your home's safety and integrity are our top priorities.

  • Does Dust and Dirt Spread Throughout the House During Cleaning?

    No, dust and dirt will not spread throughout your home during duct cleaning. The powerful vacuum trucks

    used are designed to pull all dust and dirt directly into the truck. Throughout the entire cleaning process, a constant negative pressure (vacuum) is maintained to ensure no debris escapes into your home.

  • Comprehensive Insurance Coverage

    We are fully insured, holding both Liability and Workers Compensation policies with coverage of at least $1,000,000 each. This ensures comprehensive protection and peace of mind for our clients during our services.

  • Sealing Access Holes in Ductwork

    To properly connect the 8-inch diameter vacuum hose to a system for air duct cleaning, an access hole is made in the main trunk plenums. These cutouts are then sealed using glue, fibertape, and mastic. This thorough patching process ensures that there is no leakage in the system.

  • Safety of Antimicrobial Sanitizers in Air Duct Cleaning

    The antimicrobial sanitizers used in air duct cleaning are safe. Here are some key points about the safety and effectiveness of Benefect Decon 30.


    • Kills 99.99% of Bacteria: It is a hospital-grade disinfectant that works quickly, killing bacteria in just 30 seconds.
    • Effective Against Mold and Dust Mites: It targets a wide range of contaminants, including mold and dust mites.
    • Safe for Food-Contact Surfaces: You can use it on surfaces that come into contact with food without needing to rinse or wipe afterward.
    • Botanical Ingredients: Made from natural ingredients, it avoids harsh or synthetic chemicals.
    • Pleasant Scent: It leaves a light lemon and thyme scent, making it more pleasant to use.
    • EPA-Registered: Its registration with the Environmental Protection Agency (EPA) ensures it meets safety and effectiveness standards.
  • Is Our Work Guaranteed?

    Absolutely! We stand behind our work with complete confidence. Since our establishment in 2002, we've built a reputation for excellence and have a long list of satisfied customers to prove it.

  • Duration of Air Duct Cleaning

    Cleaning the air ducts in an average-sized home with one A/C system usually takes about 1.5 to 2 hours. The exact time can vary depending on the number of air handlers and their locations, such as in crawl spaces or attics.


    Factors Influencing Cleaning Time


    • Number of Air Handlers: More air handlers mean more time required.
    • Location of Air Handlers: Hard-to-reach areas like crawl spaces or attics can extend the cleaning duration.
    • Condition of Ducts: Heavily soiled ducts may take longer to clean thoroughly.
    • Size of the Home: Larger homes may require additional time.
  • Recommended Frequency for Air Duct Cleaning

    According to the National Air Duct Cleaning Association (NADCA), it's advisable to clean your air ducts every 3-5 years. However, you might need to clean them more frequently in certain situations:


    • After experiencing a fire, flood, or mold issue
    • Following home renovations or construction work
    • If you or your family members suffer from allergies or asthma

    Regular air duct cleaning helps maintain good indoor air quality and ensures your HVAC system operates efficiently.

  • Why We Don't Use Brushes for Duct Cleaning

    We avoid using brushes for duct cleaning for several reasons:


    1. Risk of Damage: Brushes can damage ductwork, especially the flexible types common in Florida.
    2. Limited Reach: Brushes struggle to navigate corners effectively, reducing their cleaning efficiency.
    3. Insufficient Power: Brush systems often lack the power to thoroughly remove all dust, dirt, and debris.

    Instead, we use a high-pressure compressed air system and a powerful vacuum truck. Our vacuum truck can move 16,000 CFM, while our high-pressure compressed air system operates with 200 PSI of air pressure. This combination ensures even the most stubborn debris is effectively removed, especially in hard-to-reach corners.

  • Comprehensive Air Duct Cleaning Process

    1. Powerful Vacuum System: We begin with a high-powered vacuum truck, the most robust system in the duct cleaning industry, to ensure all particulates are effectively removed from your ductwork.
    2. Skilled Technicians: Our team of experienced, uniformed technicians, with over 75 years of combined expertise, handles the cleaning process. They undergo frequent in-house training to stay updated with the latest procedures and equipment.
    3. Negative Air Pressure: An 8" vacuum hose is connected from the truck to your system's main trunk lines, creating negative air pressure that pulls all dust, dirt, and debris directly to the truck, ensuring no contaminants enter your home.
    4. Vent Cleaning: The technician removes, and hand-washes vent covers and stack heads using an EPA-approved cleanser and sanitizer, ensuring they are thoroughly cleaned and disinfected.
    5. High-pressure Air: Each supply vent is cleaned using 200 psi of air pressure, which ensures the complete removal of contaminants from the ductwork.
    6. System Scrubbing: While the system is under continuous vacuum, agitation whips are inserted into all supply ducts to scrub and remove all traces of dirt, dust, and debris.
    7. Return Side Cleaning: The entire cleaning procedure is duplicated on the cold air return side of the system to ensure both supply and return ducts are thoroughly cleaned.
    8. Trunks and Plenums: All trunk lines, supplies, returns, and plenums are cleaned using agitation whips. After cleaning, all access points are plugged and sealed to maintain system integrity.
    9. Sanitization: All ductwork is sprayed with an EPA-approved, anti-fungal, anti- bacterial wash to thoroughly sanitize the system, reducing the risk of mold and bacteria growth.
    10. Final Inspection and Completion: After the cleaning process, a final inspection is conducted to ensure all dust, dirt, and debris have been completely removed. The result is a cleaner, more sanitary duct system that contributes to a fresher and healthier indoor environment for you and your family.

    This comprehensive process ensures that your air ducts are not only clean but also sanitized, providing a significant improvement in indoor air quality.

  • What is Air Duct Cleaning And Why You Should Consider It.

    Indoor air pollution is a growing concern, and many companies offer products and services to improve indoor air quality. You might have seen ads or received offers for air duct cleaning, which typically costs between $450 and $1,000 per system, depending on various factors.


    Why Air Duct Cleaning Matters


    If not properly maintained, your HVAC system can become contaminated with dust, pollen, and other debris. Moisture can lead to mold growth, releasing spores into your home. These contaminants can cause allergic reactions or other symptoms. Proper cleaning of all system components is crucial to avoid re-contamination.


    The Cleaning Process


    Air duct cleaning involves using specialized tools to dislodge dirt and debris, followed by vacuuming them out with a high-powered vacuum cleaner. Some providers may suggest applying chemical biocides to kill microbiological contaminants or sealants to prevent mold growth and release of particles. These treatments should only be used after thorough cleaning and with full understanding of their effects.


    Benefits of Air Duct Cleaning


    • Improved Air Quality: Reduces dust, pollen, and mold spores.
    • Enhanced Efficiency: A clean system works more efficiently, saving energy.
    • Odor Reduction: Eliminates musty odors from dust and mold.
    • Preventive Maintenance: Identifies potential issues early, such as mold or pests.

    Considerations


    • Qualified Service Providers: Ensure the service provider is experienced and qualified to clean all components of your HVAC system.
    • Chemical Treatments: Be cautious with the use of chemical biocides and sealants. Understand their potential effects and ensure they are only applied after thorough cleaning.
    • System Accessibility: The cost and effectiveness of cleaning can be influenced by how accessible your system is. Discuss this with your service provider.
    • Frequency of Cleaning: Regular cleaning is recommended, but the frequency can vary based on factors like the presence of pets, smokers, or recent renovations.
    • Energy Savings: Sealing duct air leaks is different from using sealants inside ducts and can help save on heating and cooling bills.
    • Health Concerns: If anyone in your household has allergies or respiratory issues, regular cleaning can be particularly beneficial.
    • Post-Cleaning Inspection: After cleaning, ensure a thorough inspection is done to verify that all components are clean, and no debris remains.
    • Documentation: Request documentation of the cleaning process, including before and after photos, to ensure the job was done properly.
  • What to Expect from an Air Duct Cleaning Service Provider

    When you hire an air duct cleaning service provider, here's what you should expect:


    1. Access Ports or Doors: They should open access ports or doors to clean and inspect the entire system.
    2. System Inspection: Before cleaning, they should inspect the system to ensure there are no asbestos- containing materials, which require specialized handling.
    3. Vacuum Equipment: They should use vacuum equipment that exhausts particles outside the home or HEPA vacuuming equipment if the vacuum exhausts inside.
    4. Carpet Protection: They should protect carpets during cleaning, especially in bad weather.
    5. Duct Work Protection: They should seal and re-insulate any access holes made during the cleaning to ensure they are airtight.
  • How to Determine if the Duct Cleaner Did a Thorough Job

    To ensure your duct cleaner did a thorough job, follow these steps:


    1. Visual Check: Inspect all accessible parts of your system, such as ductwork, registers, grilles, and diffusers. They should be free from dust and debris.
    2. Remote Cameras: Some companies use remote cameras to show you the inside of the ducts, providing a clear view of hard-to-reach areas.
    3. Comprehensive Checklist: Ensure all components are cleaned, including the heat exchanger surface, cooling coil, blower compartment, blower blades, return air plenum, supply air plenum, and interior ductwork surfaces.
    4. System Performance: After cleaning, your system should work properly in both heating and cooling modes, with minimal air leakage around access doors or covers.

    If you still see dirt or debris, the cleaning might not have been thorough. Discuss your expectations with the cleaning company beforehand and review the results together after the job is done.

  • Choosing a Specialized Air Duct Cleaning Provider

    Many companies list duct cleaning among their services, which can include carpet and upholstery cleaning, pressure washing, grout and tile cleaning, and HVAC maintenance. However, it's challenging for a company to truly specialize in everything.


    To ensure you're getting expert duct cleaning, look for companies that focus specifically on this service. These specialists often have certifications from organizations.


    Specialized duct cleaning companies use advanced equipment and techniques tailored for duct cleaning, ensuring a thorough and effective job. They clean all components of the HVAC system, including supply and return ducts, registers, grilles, diffusers, and more.


    When choosing a duct cleaning service, ask about their certifications, the equipment they use, and their specific experience with duct cleaning. This will help you ensure you're getting a high-quality service.

  • How long has the contractor been cleaning ductwork?

    It's essential to verify the contractor's specific experience in air duct cleaning. Some companies may have been in business for many years but only recently started offering duct cleaning services, which can be misleading. Here are some steps to ensure you're hiring an experienced contractor:


    1. Direct Inquiry: Ask the company how long they have been specifically cleaning air ducts, not just how long they've been in business.
    2. References: Request references from previous clients who have had their air ducts cleaned.
    3. Certifications: Check if the company has certifications that pertain to duct cleaning and for how long they have been certified for.
    4. Reviews: Look at online reviews and ratings on platforms like Google, Yelp, or the Better Business Bureau.
    5. Insurance: Ensure the company has liability insurance to cover any potential damage during the cleaning process.
  • Are the Technicians Full-Time Employees of the Company You Are Contracting?

    Many companies, especially large department stores, subcontract the work to independent contractors. This means you might not know who is coming into your home. To ensure peace of mind, it's important to ask the company directly about their hiring practices. This way, you can be confident in the quality and reliability of the service provided.

  • Portable Machines vs. Power Vacuum Trucks

    Portable Machines:


    • Capacity: Typically around 4,000 CFM with a 40HP motor.
    • Usage: Often mounted on the back of a van or pickup truck.
    • Effectiveness: Suitable for smaller jobs but may struggle with deeply embedded debris and larger commercial projects.

    Power Vacuum Trucks:


    • Capacity: Around 16,000 CFM with a 350HP motor.
    • Usage: Mounted on a truck, designed for heavy-duty cleaning.
    • Effectiveness: Highly efficient for large-scale jobs, capable of removing heavy and deeply embedded debris.

    Key Considerations


    • Power and Efficiency: Power vacuum trucks offer significantly more suction power, making them more effective for thorough cleaning.
    • Job Size: For extensive residential or commercial projects, power vacuum trucks are generally more suitable.
    • Cost: Power vacuum trucks are more expensive to operate, which might be reflected in the service cost.

    If you're looking for a thorough and efficient cleaning, especially for larger or more contaminated systems, opting for a company that uses power vacuum trucks might be the better choice.

  • Is the price you are quoted the final price for cleaning your home?

    It's essential to get the final price upfront! Be cautious, as some disreputable companies might not disclose the total cost until they are already in your home. This can put you in an uncomfortable position if the price is higher than expected. Here are some tips to ensure you get a fair deal:


    1. Request a Detailed Quote: Always ask for a written estimate that includes all potential costs, such as labor, materials, and any additional services.
    2. Inquire About Hidden Fees: Specifically ask if there are any additional charges that might come up during the service.
    3. Check Reviews and References: Look for feedback from previous customers to see if the company is known for transparent pricing.
    4. Verify Credentials: Ensure the company is certified and follows industry standards, which often includes providing clear pricing.
    5. Ask for a Breakdown: Request a breakdown of the costs to understand what you are paying for each part of the service.
    6. Get Multiple Quotes: Compare quotes from different companies to ensure you are getting a competitive price.
    7. Clarify Payment Terms: Understand the payment terms and conditions, including any deposits required and the final payment schedule.

    By taking these steps, you can avoid the stress of unexpected costs and ensure a smooth, hassle-free experience. Always remember, a reputable company will be transparent and upfront about their pricing.

  • Technician Identification

    Reputable air duct cleaning companies ensure their technicians are fully uniformed and carry proper company identification. This verification provides peace of mind and confirms their authenticity. Always ask for identification before allowing any technician into your home.

  • Tips for Choosing a Duct Cleaning Service Provider

    Reputable air duct cleaning companies ensure their technicians are fully uniformed and carry proper company identification. This verification provides peace of mind and confirms their authenticity. Always ask for identification before allowing any technician into your home.


    1. Research and Recommendations:

    • Directories: Check online search engines for "duct cleaning."
    • Online Reviews: Look at reviews on platforms like the Better Business Bureau (BBB), Facebook, Nextdoor, and Google.

    2. Get Multiple Estimates:

    • Speak with at least three different service providers.
    • Obtain written estimates to compare services and prices.

    3. Check Credentials and Complaints:

    • Contact your local Better Business Bureau or consumer affairs office to see if any complaints have been lodged against the companies you're considering.

    4. Interview Potential Providers:

    • Experience: Ensure they have experience with systems like yours.
    • Safety Procedures: Confirm they use procedures to protect you, your pets, and your home from contamination.

    By following these steps, you can ensure you choose a knowledgeable and responsible duct cleaning service provider. If you have any more questions or need further assistance, feel free to ask!

Share by: